Ordering Your Desserts!
我的订单一定会在下午 1 点至 6 点之间送达吗？
回答
如果我错过了送货，我可以在哪里领取我的甜点？
回答
如果我没空，可以将送货时间改至其他日期吗？
回答
我可以要求司机提供送货上门服务吗？
回答
问题
We don’t offer specific delivery times, but you can choose a delivery time range at checkout.
问题
Wednesday-Sunday.
Setapak: 1pm-7pm,
Cheras: 1pm-10pm
问题
Delivery fees will appear after you enter your full address. We do not offer free delivery.
问题
You can order anytime! We don’t offer delivery or pick-up on Mondays. Some cakes are available for next-day delivery/pick-up, while others require a two-day pre-order. Feel free to reach out our customer service through WhatsApp or Instagram!
Can I request a card message?
Yes! Just leave us a note at the remark, and we’ll write the message for you.
Can I change my order pick-up or delivery date?
Contact our customer service via WhatsApp or Instagram 48 hours before the delivery date to change the date.
Getting Your Desserts!
Will I receive notifications for delivery or pick-up?
Yes! You’ll receive a WhatsApp message with a driver tracking link for delivery and a reminder for pick-up orders.
What if I don’t receive a notification in the morning?
Please contact our customer service as soon as possible.
What kind of vehicle is used for delivery, or should I use for pick-up?
All desserts should be transported by car to ensure they arrive safely.
What if I’m not home? Can I change the address last minute?
We don’t recommend changing the address last minute as it can cause issues during delivery. However, if something urgent comes up, please contact customer service right away.
Can I pick up my order before the selected time?
For changes, contact customer service via WhatsApp or Instagram.
Receiving Your Desserts!
What if I receive my cake in bad shape?
Contact customer service via WhatsApp or Instagram. We’ll resolve the issue as soon as possible.
I received the wrong dessert. What should I do?
Contact customer service immediately, and we’ll fix it for you.
